Privacy Policy

Kingdom Keeps (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or place an order with us.

For the purposes of data protection legislation, Kingdom Keeps is the data controller of your personal information.

When you place an order or attempt to make a purchase through our website, we collect personal information including:

• Name
   
• Billing address
   
• Shipping address
   
• Payment details (processed securely by third-party payment providers)
   
• Email address
   
• Telephone number
   

This information is referred to as Order Information.

When you browse our website, we automatically collect certain information about your device and how you interact with the site, including:

• IP address
   
• Browser type and version
   
• Time zone
   
• Pages or products viewed
   
• Referring websites or search terms
   
• Date and time of visits
   

This information is referred to as Device Information.

We collect information using the following technologies:

• Cookies – small data files placed on your device to improve site functionality and user experience
   
• Log files – track actions occurring on the site
   
• Web beacons, tags and pixels – electronic files used to analyse site usage
   

For more information about cookies and how to manage them, please visit www.allaboutcookies.org.

We use your personal information to:

• Fulfil and manage orders (including payment processing, shipping and order confirmations)
   
• Communicate with you regarding your order or enquiry
   
• Screen orders for potential fraud or risk
   
• Improve and optimise our website and services
   
• Provide marketing communications where you have opted in
   

We process your data on the following legal bases:

• Performance of a contract (when you place an order)
   
• Legitimate business interests
   
• Consent, where applicable

We only share your personal information where necessary to operate our business, including with:

• Payment processors such as SumUp
   
• Analytics providers such as Google Analytics
   

These service providers are contractually required to protect your data and use it only for the services they provide to us.

We may also disclose information where required by law or to protect our legal rights.

Some of our service providers may process data outside the UK or European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place and that data is handled in accordance with UK GDPR requirements.

Under UK GDPR, you have the right to:

• Access the personal data we hold about you
   
• Request correction or deletion of your data
   
• Object to or restrict processing
   
• Request data portability
   
• Withdraw consent where processing is based on consent
   

To exercise any of these rights, please contact us using the details below.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your data has been handled improperly.

We retain order information only for as long as necessary to fulfil our services and meet legal or accounting obligations. Once no longer required, your data is securely deleted.

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements or business operations. Any updates will be posted on this page.

If you have any questions about this Privacy Policy, your personal data, or wish to exercise your rights, please contact us:

📧 gifts@kingdomkeeps.co.uk